Here are answers to many of the questions we have heard from our valuable customers.
What is Lit-Cube?
Lit-Cube is a monthly subscription box for readers. We strive to pair hand-picked reads with high quality literary-themed products to bring you a magical reading experience each and every month. We mail out a variety of books & genres. We are *not* a YA only box subscription and we choose new releases, older releases, and a variety of book formats monthly.
How much does Lit-Cube cost?
Lit-Cube is $34.95 with FREE shipping in the US. Shipping Internationally is $17.99.
Does Lit-Cube Ship Internationally?
Lit-Cube & Stars Hollow Monthly both now ship Internationally. The shipping rate is $17.99.
How does the billing cycle work?
You are charged for your first cube upon checking out and then you will be billed on the same day of every month after that or until you cancel. If you subscribe on the 22nd of the month, you will not be billed again until the 22nd of next month. Accounts are *always* billed a month in advance. If you place an order for a box or subscribe in JUNE you have bought a JULY box which ships in JULY. AUGUST orders/subscriptions ship in SEPTEMBER. And so on.
I was charged for a second Lit-Cube, but I haven't received the first one. Why?
This is a common occurrence for many, many subscription box services. The way our billing and shipping cycle is set up, this will happen to subscribers who sign up between the 1st & 16th of the month. I always encourage new subscribers to sign up between the 20th- last day of the month for this reason.
Example: You sign up on April 1st. ALL orders in April are for the MAY box shipment. This means your first box is due to ship on May 15th. If you signed up for the monthly, recurring subscription, your bill date is one the day you signed up (the 1st) which means your next payment will come out on May 1st for JUNE’S shipment. You’d have two payments out before receiving your first box in May.
In order to avoid this scenario, sign up at the end of the month. Say you sign up, instead, on APRIL 22nd. Your first box will ship on MAY 15th and you should receive it before your next bill date (May 22nd) comes up. Now you’ll never have 2 payments out before receiving the first box.
Can I purchase a subscription as a gift?
Yes! Just purchase the subscription of your choice and when you check out put the shipping address of the gift recipient. If you are looking to purchase a one time, non-recurring box as a gift, hover over the “Lit-Cube” tab and purchase a one month gift cube.
When will my cube ship?
All cubes ship out by the 16th-18th of every month, the month AFTER your subscribe/place an order.
Example: You subscribe on February 18th. Your first cube will ship out between March 16th-18th.
Can I cancel at any time?
Yes, of course. BUT if you cancel *after* your subscription payment goes through for the month, we do not give refunds for that payment. You’ll receive the final box when that order ships out.
What kinds of items come in the cube? How many books?
Every Lit-Cube will come with one book. On occasion we send out two books, but one is the norm. We mail out a variety of items in our boxes, but we always try to send out fun & functional items that won’t end up in your junk drawer. Journals, scarves, socks, jewelry, bookmarks, pens, pins, magnets, candles, lip balms, pencil bags, and so much more!
Are all Lit-Cube books by self-published authors?
All the featured Lit-Cube books are GREAT reads by AMAZING authors, many of whom are award winners, NY Times best sellers, and Amazon best-sellers. But most importantly, these authors are FABULOUS story tellers and these books are UNIQUE reads. What does it matter how their book is published if the previous is true? With that being said, a few of our books will be indie published, and small & medium press published. We look for books & authors we think will be a great read, will make a great box, and will leave a reader breathless. We don’t judge a book by its publisher here at Lit-Cube. If you *only* read traditionally published books then this box subscription may not be for you.
If I am not happy with my purchase or I happen to have the featured book already, can I get a refund?
All sales are final. We do not refund any box purchases. We do, however, guarantee that if you have a problem with your box, are missing an item, got a damaged item, or got the wrong size shirt by mistake (hey, we’re human!) that we will go out of our way to take care of any and all issues.
Can I choose the genre of book I recieve?
Lit-Cube is a surprise subscription and that means we will not be offering genre-specific boxes at this time. One of the goals of Lit-Cube is to find amazing books by amazing authors and help our subscribers find new reading addictions and new authors to fan-girl/fan-boy over! What we can tell you is that we will be picking books from award winning traditional and indie authors in a variety of genres and themes. We will not be featuring erotica books or books with explicit sexual themes. We scour the book world for the perfect reads and products for our subscribers.
I'm a business owner & I'd like to see my products in your cubes. How do I go about that?
We’d love to chat! Please send us an email us! Please include info about your products, links, and pricing/partnership information as well.